Privacy Policy
Updated: 08-15-2025
Carchello LLC ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and related digital services ("Digital Services").
1. Information We Collect
Personal Information: Name, email address, phone number, and payment details (if you purchase tickets or merchandise).
Non-Personal Information: Browser type, device information, IP address, and usage data collected automatically.
2. How We Use Your Information
We use your information to:
Process ticket and merchandise orders.
Send event updates, promotions, and important notifications.
Improve our Digital Services and user experience.
3. Sharing of Information
We do not sell your personal information. We may share it only with:
Trusted service providers assisting in operations (e.g., payment processors, ticket vendors).
Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking
Our Digital Services may use cookies and similar technologies to personalize content, analyze site traffic, and improve functionality. You can manage cookie preferences in your browser settings.
5. Your Choices
You can opt out of marketing emails by clicking "unsubscribe" in any message. For text messages, reply STOP to cancel.
6. Security
We take reasonable measures to protect your information but cannot guarantee absolute security
7. Children’s Privacy
Our Digital Services are not intended for children under 13. We do not knowingly collect data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our Services after changes means you accept the updated policy.
